Kilwins Woodstock in Woodstock, GA is looking for Associate - Retail to join our strong team. We are located on 450 Chambers Street. Our ideal candidate will be responsible for providing excellent customer service, preparing products, restocking inventory, accepting payments and performing general cleaning duties in the retail store. Will receive training in customer service techniques, sales suggestions, cleaning/health standards, and general retail store procedures.
Responsibilities
ESSENTIAL FUNCTIONS
1. Provide integrity, honesty and knowledge that promotes the culture, values and purpose of Kilwins Brand.
2. Engage and connect with every customer by providing excellent customer service and brand knowledge.
3. Answer customer questions and makes sales suggestions.
4. Answer the phone and take phone orders.
5. Be able to provide knowledge of Kilwins history and products.
6. Perform general cleaning duties.
7. Follow proper opening and closing procedures.
8. Effectively operate point of sale system (cash register).
9. Merchandise and maintain displays according to Kilwins Brand Standards.
10. Prepares/makes waffle cones.
11. Create and serve quality chocolates, fudge, and ice cream for others to enjoy.
12. Have fun.
Knowledge, Skills & Abilities
Ability to operate transactions in an accurate manner.
2. Ability to communicate effectively and work well with others.
3. Must be customer service oriented with outstanding personality and manners.
4. Ability to follow directions/instructions.
We are looking forward to hearing from you.
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