Job Description

At Crossroads Hospice & Palliative Care, our office teams play a crucial role that extends beyond administrative tasks and paperwork. Every team member is an essential part of the compassionate care we provide to our patients and their families. While our caregivers deliver vital medical support, we ensure that all aspects of our patients' needs are addressed. Our relationships, founded on trust, are the cornerstone of communication within our interdisciplinary teams.

We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones, who will cherish these memories forever.

Billing Coordinator Hospice Qualifications & Responsibilities:

• Associate degree in Business Administration, Accounting, or Health Care Administration preferred; high school diploma required
• 1–3 years of experience in a medical office billing role
• Proficient in verifying insurance eligibility, benefits, and obtaining authorizations
• Skilled in reviewing, preparing, and submitting electronic and paper claims
• Strong understanding of HMO/PPO, Medicare, Medicaid, and payer systems
• Experienced in researching and appealing denied claims, managing unpaid accounts
• Able to communicate effectively with patients, families, and insurance providers
• Knowledgeable in medical billing software, coding, and basic accounting procedures

Billing Coordinator Hospice Schedule & Benefits:  

• Schedule: Monday to Friday, 8:30 AM to 5:00 PM
• Health, Dental, Vision, 401k, PTO.

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