Job Description
BELL STAND ATTENDANT The purpose of the Bell Stand Attendant position is to deliver exemplary service to provide a great impression of service to the guests. See below for details and to apply for the position. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our clubs mission.
Essential Functions:
- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, servi-bar, ice and vending areas, in-room safe, valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.
- Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Assist Concierge and Front Office staff with guest requests and services, as needed.
- Serve as a departmental role model, and assist management in training, motivating and coaching employees.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Works outside during the course of the day to assist with baggage and transportation.
- Other reasonable duties as assigned.
Job Requirements:
- This position requires driving company vehicles, therefore, an acceptable driving record will be required by our insurance liability carrier (No DUIs in the past 5 years. Less than 6 points.) Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
- Must be able to push and pull carts and equipment weighing up to 200 lbs. on a regular and continuing basis.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment.
Benefits: Health, Dental, Life, Vision, Accident & Hospital Indemnity, 401(k), Free employee Lunch, Hotel discounts at affiliate hotels
The Resort at Longboat Key Club is a drug-free workplace. Drug testing will be conducted as part of the pre-placement examination. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. The Resort at Longboat Key Club is also an equal opportunity employer committed to hiring a diverse workforce.
Job Tags
Full time, Local area,