Main Responsibilities:- 1:1 Coaching Where appropriate identify staff for coaching, which typically takes place one-on-one. Assess engineer’s English level and prepare coaching sessions in line with business needs. Provide coaching feedback to engineers on areas of improvement.- Workshops Deliver and prepare workshops in soft skills and cross-cultural communication topics according to business needs.- Quality Monitoring Monitor engineer’s level of English, intercultural skills for phone calls, emails, and chat messaging. Develop coaching plan in line with staff performance and consultation with team managers. - Other: Conduct English interview assessments for new hire candidates. Provide proofreading services for FAQs, emails, templates, etc. Work with the LanSpec team in developing new projects. Position reports to on-site client manager.
...We are currently seeking qualified candidates for consideration to fill an open Assistant Project Manager position in our Program Management Services Division. This position will be located at our Client's offices in the Rochester, NY area. The Program Management Services...
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