Job Description

Patient Access Scheduler - Rehabilitation

The Staff Pad has partnered with a hospital in Helena, Montana, to find a Patient Access Scheduler for their Rehabilitation department. This role is crucial in ensuring patients have timely access to therapy services. You'll work closely with department leadership, therapists, patients, and other staff to manage the scheduling process from referral to appointment.

Responsibilities:

• Schedule patient appointments based on referrals, considering patient needs and therapist availability.
  
• Obtain necessary information for authorization and registration.
  
• Provide patients with essential information regarding their appointments.
  
• Communicate effectively with various departments and physician offices.
  
• Utilize electronic healthcare systems for scheduling and patient information.
  
• Help maintain department productivity by managing therapist schedules efficiently.
  
• Contribute to a positive patient experience.
  

Qualifications:

• High school diploma or equivalent required; some college preferred.
  
• 1-2 years of experience in hospital admissions, physician's office, or professional work experience preferred.
  
• Experience in customer service or scheduling in a healthcare setting highly preferred.
  
• Medical terminology preferred.
  
• Strong interpersonal skills and the ability to communicate professionally.
  
• Ability to manage multiple tasks, work independently, and handle interruptions.
  
• Demonstrated honesty, integrity, and confidentiality.
  

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