Job Description

Job Title: Systems Administrator - Identity Access Management (IAM) Systems

Location: Tallahassee, FL

Duration: 6-9 Months

Required Qualifications

A bachelor's or master's degree from an accredited college or university in Computer Science, Information Systems, or a related field is required. Alternatively, four (4) years of equivalent work experience can be substituted for the educational requirement. Relevant experience may be substituted for education on a year-for-year basis when applicable.

The Department requires the following experience, skills, and/or knowledge for this position:

• At least three (3) years of experience working with IAM systems, including Okta, SailPoint, Microsoft Identity Manager, or other IAM solutions;
• Proficient in managing roles, user permissions, and access across various applications and environments;
• Experienced in monitoring system health, reviewing logs, and troubleshooting access issues as they arise;
• Knowledgeable about security technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and the principles of least privilege;
• Expertise in compliance standards and how access management integrates with compliance reporting and auditing processes;
• Ability to work collaboratively in a team environment, demonstrating strong listening skills, and contributing effectively; and
• Proficient in communicating clearly with both technical and non-technical stakeholders, especially concerning permissions required to access IT resources, matching user job functions with predefined access roles, and compliance with agency procedures and compliance standards.

Preferred Qualifications

• Proficient in using request management and ticketing systems (e.g., ServiceNow preferred);
• Knowledge of security best practices, compliance regulations, and potential threats to user identities;
• Able to express ideas and opinions with clarity, while ensuring approachability and encouraging open communication; and
• Ability to constructively challenge ideas and opinions with respect and professionalism.

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